{"id":7198,"date":"2022-06-27T07:23:08","date_gmt":"2022-06-27T05:23:08","guid":{"rendered":"https:\/\/mu.it-cyberwall.com\/privacy-policy\/"},"modified":"2026-10-18T20:08:20","modified_gmt":"2026-10-18T18:08:20","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/mu.it-cyberwall.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t
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Last updated:<\/strong> 20 April 2025<\/span><\/h2>

At IT CyberWall<\/strong>, we attach great importance to the confidentiality and protection of our users\u2019 personal data, whatever their location and country of residence.<\/p>

Our privacy policy is designed to comply with European regulations<\/strong> (in particular the GDPR), but also to meet the applicable local requirements<\/strong> in other jurisdictions, notably in Africa, North America and other regulated areas. Where specific legislation prohibits or regulates the transfer of data abroad, we make sure to comply with it strictly<\/strong>.<\/p>

This policy aims to inform you clearly and transparently about:<\/p>

\u2666 The data we collect<\/p>

\u2666 How we use it<\/p>

\u2666 Your rights as a user<\/p>

\u2666 The measures in place to protect your privacy<\/p>

NB: In this document, the term \u201cregional centre\u201d<\/em> (also called a \u201chub\u201d<\/em>) refers to a legal entity of the Pioneer Humani<\/strong> group responsible for coordinating, supporting and supervising the activities of its subsidiaries located on the same continent or in the same geographical territory. In compliance with local and European data protection legislation, these centres may access the information strictly necessary for providing services, regulatory compliance, or support or communication activities, as part of their regional management role.<\/p>

1. Identity of the data controller<\/h1>

The IT CyberWall<\/strong> website is published by D\u00e9dicace Software<\/span>, an SAS with share capital of \u20ac10,000, registered with the Angoul\u00eame Trade and Companies Register (RCS) under no. 531466167, whose registered office is at 4 route de la c\u00f4te \u00e0 Bournet, 16440 Mouthiers-sur-Bo\u00ebme.<\/p>

D\u00e9dicace Software SAS represents the Pioneer Humani group in Europe and is responsible for the promotion, sale and provision of IT CyberWall services in this area. Outside Europe, these activities are carried out directly by Pioneer Humani<\/span> through its regional centres (\u201chubs\u201d) and their respective subsidiaries.<\/p>

2. Definition of a regional centre (hub)<\/h1>

Within the governance of the Pioneer Humani group, a regional centre is an entity responsible for coordinating, supporting and supervising the activities of its subsidiaries located in the same geographical area. These hubs may access the data needed to perform services, for regulatory compliance or for support or communication activities, within the limits imposed by local and European data protection laws.<\/p>

3. Data collected<\/h1>

Pioneer Humani may collect the following types of data and pass them on to the relevant group entities (hubs or subsidiaries), according to their geographical responsibility for that data:<\/p>

\u2666 Identification data: title, surname, first name, e-mail, telephone, postal address.<\/p>

\u2666 Order data: content of orders, invoicing, payment methods.<\/p>

\u2666 Technical data: IP address, browser type, language, operating system.<\/p>

\u2666 Browsing data: pages visited, time spent, clicks (via Matomo, hosted internally).<\/p>

\u2666 Usage data: pages visited, time spent on the website (via our internal statistics server).<\/p>

\u2666 Data from the contact or subscription form.<\/p>

NB: Our services are intended for professionals only<\/strong>. We do not collect any personal data relating to minors.<\/p>

4. Means of collection<\/h1>

Data is collected via:<\/p>

\u2666 The contact form<\/strong><\/p>

\u2666 The ordering process<\/strong> via this online shop<\/p>

\u2666 Functional and audience measurement cookies<\/strong> (in particular the language cookie)<\/p>

\u2666 Subscriptions to our information on our products and services<\/strong><\/p>

5. Purposes and legal basis for processing<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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6. Cookies<\/h1>

We use cookies to:<\/p>

\u2666 Save the browsing language<\/p>

\u2666 Ensure the site works properly, in particular the online shop<\/p>

\u2666 Measure audience (via our own statistics server, with no data transferred to third parties)<\/p>

You can manage your cookie preferences at any time via the consent management tool (to be added if needed).<\/p>

7. Data recipients<\/h1>

Your personal data is processed by IT CyberWall<\/strong>, and the authorised entities of the Pioneer Humani group<\/strong>, in particular the relevant regional subsidiary, its regional division and the parent company, may, depending on your location, have access to your personal data.<\/p>

This access is strictly limited<\/strong> to what is needed to provide the services, to comply with legal or regulatory obligations and, where applicable, for marketing activities carried out in accordance with current data protection legislation.<\/p>

No data is transferred to commercial third parties. Statistics are hosted on our own internal servers.<\/p>

8. International data transfers and location of processing<\/span><\/h1>

IT CyberWall undertakes to comply with all applicable regulations on personal data protection and international transfers<\/strong>, in accordance with the General Data Protection Regulation (GDPR)<\/strong> for European clients, as well as the local legislation applicable in other territories.<\/p>

\u2666 For our clients located in the European Union<\/strong>, personal data is exclusively hosted and processed on servers located within the European Economic Area (EEA)<\/strong>. No data is transferred outside the EU, unless:<\/p>

\u21d2 It is necessary to perform a service explicitly requested<\/strong> by the user;<\/p>

\u21d2 Or it meets a justified and regulated legal<\/strong> or contractual obligation<\/strong>.<\/p>

\u2666 For our clients established outside the European Union<\/strong>, in particular in Africa, Asia or South America, data is hosted as locally as possible<\/strong>, that is:<\/p>

\u21d2 Either in the client’s country, when the available infrastructure complies with security standards and local legislation;<\/p>

\u21d2 Or in a third country recognised as providing an adequate level of protection<\/strong>, or in which appropriate legal safeguards (standard contractual clauses, BCRs, etc.) are in place.<\/p>

\u2666 In all cases, IT CyberWall ensures that any cross-border transfer strictly complies with the legal frameworks in force, and implements appropriate technical and organisational measures to guarantee the security, confidentiality and integrity of the data processed.<\/strong><\/p>

Example:<\/span> Data collected from clients located in Africa is not transferred to Europe or any other jurisdiction without first checking compliance with local laws and without an adequate legal framework.<\/p>

You can request information about these safeguards via our DPO contact.<\/p>

9. Regulations by region<\/h1>

Users based in Morocco<\/strong><\/p>

In accordance with Law 09-08 on the protection of personal data, IT CyberWall undertakes not to transfer the personal data of Moroccan users outside the national territory without authorisation from the CNDP. Services, technical data and business data are hosted locally or on infrastructure located in Morocco or in countries recognised as adequate by the CNDP.<\/p>

Users located in other African countries<\/strong><\/p>

We comply with the applicable local regulations on data sovereignty. Wherever possible, we host the data and services of our African clients on local or regional infrastructure, and we avoid any transfer of sensitive data outside the continent without consent or a justified contractual need.<\/p>

Users based in Brazil<\/strong><\/p>

In accordance with the LGPD, the data of Brazilian users is only transferred abroad if the destination country (such as the European Union) guarantees an adequate level of protection, or on the basis of explicit consent. IT CyberWall hosts the services and sensitive data of its Brazilian clients locally, unless otherwise provided by contract.<\/p>

Users based in Mexico<\/strong><\/p>

Under the LFPDPPP, IT CyberWall informs Mexican users that some data needed to manage orders (for example, billing data) may be processed in the European Union. No sensitive data is transferred without explicit consent or a legal obligation.<\/p>

Users located in Asia<\/strong><\/p>

We comply with the local regulations in force, such as the Indian data protection law (DPDPA 2023) or equivalents. IT CyberWall makes sure to host the services and data of Asian clients on regional or local infrastructure. No international transfer is made without a legal basis or informed consent.<\/p>

Users based in China<\/strong><\/p>

In accordance with the PIPL, no personal data collected in China will be transferred abroad without a prior data security assessment and, where applicable, authorisation from the competent authorities. Chinese services and data are hosted exclusively on servers located in China.<\/p>

10. Your rights<\/span><\/h1>

Under the GDPR, you have the following rights:<\/p>

\u2666 Right of access, rectification and erasure,<\/p>

\u2666 Right to restriction of processing,<\/p>

\u2666 Right to object, including to marketing without justification,<\/p>

\u2666 Right to data portability,<\/p>

\u2666 Right to withdraw your consent at any time,<\/p>

\u2666 Right to set post-mortem instructions (retention, deletion or transfer of your data after death).<\/p>

To exercise your rights or for any question about your personal data<\/strong>, you can:<\/p>

\u2666 contact our Data Protection Officer (DPO) via this dedicated page<\/a>.<\/p>

\u2666 Send an email to dpo@it-cyberwall.com<\/p>

\u2666 Send a letter by post: see contact details in section 1.<\/p>

You can also lodge a complaint with the CNIL in France (www.cnil.fr).<\/p>

11. Data security<\/span><\/h1>

We implement all the technical and organisational measures needed to ensure the confidentiality, integrity and security of your data:<\/p>

\u2666 SSL\/TLS encryption,<\/p>

\u2666 Secure hosting,<\/p>

\u2666 Strict access management,<\/p>

\u2666 Regular internal audits.<\/p>

12. Changes to the policy<\/h1>

This policy may be updated at any time. The version in force is the one published on this site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Derni\u00e8re mise \u00e0 jour : 20 avril 2025 Chez IT CyberWall, nous attachons une grande importance \u00e0 la confidentialit\u00e9 et \u00e0 la protection des donn\u00e9es personnelles de nos utilisateurs, quels que soient leur localisation et leur pays de r\u00e9sidence. Notre politique de confidentialit\u00e9 est con\u00e7ue pour \u00eatre conforme aux r\u00e9glementations europ\u00e9ennes (notamment le RGPD), mais <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Privacy policy | IT CyberWall","_seopress_titles_desc":"IT CyberWall's privacy policy: the personal data we collect, how it is used, users' rights and the protection measures in place, under the GDPR.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"privacy policy,personal data,gdpr","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-7198","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mu.it-cyberwall.com\/en\/wp-json\/wp\/v2\/pages\/7198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mu.it-cyberwall.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mu.it-cyberwall.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mu.it-cyberwall.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mu.it-cyberwall.com\/en\/wp-json\/wp\/v2\/comments?post=7198"}],"version-history":[{"count":1,"href":"https:\/\/mu.it-cyberwall.com\/en\/wp-json\/wp\/v2\/pages\/7198\/revisions"}],"predecessor-version":[{"id":7199,"href":"https:\/\/mu.it-cyberwall.com\/en\/wp-json\/wp\/v2\/pages\/7198\/revisions\/7199"}],"wp:attachment":[{"href":"https:\/\/mu.it-cyberwall.com\/en\/wp-json\/wp\/v2\/media?parent=7198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}