As part of customer management for the WeDoBack brand, Dédicace Software, the company responsible for selling and promoting WeDoBack services in Europe, collects your personal data (e.g. surname, first name, addresses, telephone number…).

This data is processed under the responsibility of Mr DESEE Simon, 4 route de la côte à Bournet 16440 MOUTHIERS SUR BOEME. Email: [email protected]

The contact person for this matter, responsible for data protection, is: Mrs DESEE Catherine, 4 route de la côte à Bournet 16440 MOUTHIERS SUR BOEME. Telephone: 09.72.50.88.28. Email: [email protected].

Article 1:

This personal data will only be processed or used to the extent necessary to:

1) Perform your commercial contract and ensure the service itself works properly, including for example (non-exhaustive list):

♦ Orders, invoices, accounting and in particular customer account management,

♦ Customer relationship follow-up, complaints handling and the support service

♦ Use of your bank details for direct debits,

♦ Use of your postal address to send you letters,

♦ Use of your telephone number and business email address

♦ Connection and location data for the proper operation and security of our customer portal

2) Meet a legal and/or regulatory obligation

Article 2:

Your personal information will be kept for as long as necessary to perform your contract, for the company to fulfil its legal and regulatory obligations, and to exercise the rights granted to it by law and case law.

Data will be kept for the duration of the business relationship, then for a maximum of 6 months from the end of the contractual relationship, unless the client authorises otherwise or a specific period is imposed by a legal or regulatory provision (for example: 10 years for bank data).

For the use of our online communication service: your data is kept until the user deletes the account, or for a maximum of 6 months from the end of the business relationship. No data will be collected via cookies, except where the client agrees to their use for the site to work (language choice, etc.).

Throughout the retention period of your personal data, we put in place all appropriate means to ensure its confidentiality and security, so as to prevent it from being damaged, erased or accessed by unauthorised third parties.

Article 3:

Access to personal data is strictly limited to company employees authorised to process it because of their duties.

The information collected may be shared with third parties such as public authorities, our partners and our third-party service providers. When performing their services, these third parties only have limited access to the data and are obliged to use it in accordance with the applicable personal data protection legislation. As for our sales agents, these providers do not store any data outside our protected servers.

As part of its processing operations, the data controller undertakes not to transfer your personal data outside the European Union, except in the following cases, where data may be transferred to the United States:

♦ For clients who use office 365 provided by Dédicace Software;

♦ At the request of certain software publishers who provide named-user licences to clients;

♦ For certain SSL certificates, to identify the client’s contact person for the certification authority.

Article 4:

In accordance with the applicable legal and regulatory provisions, you have the right to access, rectify, port and erase your data, and to restrict its processing. You may also, on legitimate grounds, object to the processing of data concerning you.

Subject to providing valid proof of identity, you can exercise your rights within legal limits by contacting our data protection officer: Mrs DESEE Catherine, whose contact details are given above.

If you have any difficulty relating to the management of your personal data, you can contact the Commission Nationale de l’Informatique et des Libertés (more information at www.cnil.fr).