About us

About us

IT CyberWall, your IT protected, monitored and repaired

For more than ten years, IT CyberWall has been protecting, running and repairing IT for tradespeople, shops, SMEs and mid-sized companies, with or without in-house IT staff. Our head office is in Mouthiers-sur-Boëme, Charente (4 route de la Côte à Bournet, 16440 Mouthiers-sur-Boëme), with a team spread across several departments in France, and we support our clients both remotely and on site.

IT CyberWall was founded by Pioneer Humani.

What we do

Five areas of expertise, plus your IT estate

Cybersecurity

Protection of workstations, email, network and data, and staff awareness training. Learn more

Audit

A review of your security and an action plan ranked by priority. Learn more

Managed IT services

Operation and monitoring of your workstations, servers and applications. Learn more

Architectures

Design and hosting of your servers, virtualised or not. Learn more

Support

Three-tier technical support for your users. Learn more

IT estate and equipment

Purchasing advice, financing, take-back and recycling of your equipment. Learn more

Our limits

What we do not do

  • Backup and restoration. These are operated by WeDoBack, under a separate contract; we check that they work.
  • Repairs for private individuals. We work only for businesses and organisations.
  • Other publishers’ software code. We liaise with the publisher, but we do not modify or fix their code.
Our method

Four steps, no surprises

1. Discussion

You tell us about your business, your IT estate and what is causing you problems.

2. Assessment

We review what you already have: computers, servers, network, backups, access.

3. Proposal

You receive a written proposal: scope, billing method, timescales.

4. Go-live

We deploy, document and remain reachable afterwards.

Reaching us

Opening hours

Phone: +33 972 508 828, Monday to Friday, 8:30 am to 1 pm and 2 pm to 5:30 pm.

We call back requests sent via the contact form within 24 working hours. Already a client and have an incident? Go through support.

Let’s talk about your IT

Describe your business and your needs: we will call you back within 24 working hours.

Backup and restoration are operated by WeDoBack.